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Collection & delivery
Coordinated collection and delivery, or scheduled self-service handovers — every movement documented at both ends.
Four ways to move
Every movement is confirmed by the concierge. Carden updates the stage, location and ETA manually — there is no live GPS tracking.
We collect your vehicle from your address and bring it to the residence, with an arrival inspection on entry.
After a departure inspection, your vehicle is delivered to the address and time you choose.
Collect the vehicle yourself from the residence at a scheduled time, following its departure inspection.
Drive your vehicle back to the residence at a scheduled time; a new arrival inspection records its condition.
The process
Request the movement with your address, time and handling notes.
The concierge confirms it and assigns an available team member.
An inspection and a single-use handover code secure custody.
Follow each stage, ETA and updates in the member app.
Service areas & fees
Rates are confirmed by the concierge for each movement until Carden publishes its tariff. Movements included in your plan are not charged.
Estimator
Pick the movement, area and timing. Send it to the concierge to confirm the details.
Movement
Area in Al Khobar
Timing (Riyadh)
Transport rates are confirmed for each movement. Send these details and the concierge will reply with the price before anything is booked.
Send to the conciergeRequest and follow movements for your vehicle in the member app.